At, we're always searching for the best things on the pet market. We're worked hard to bring you hundreds of brands both big and small, all in one place!

As a marketing platform for small artisan suppliers and big brands, some of your items will come directly from our suppliers - this means if you place a larger order, you may receive your order in separate deliveries. UK standard delivery usually takes between 3-5 days, but some items can take longer, and some can arrive much faster! We do this so orders get to you as quickly as possible, so don't worry if part of your order arrives before the rest.

If you need something urgently, please call us before placing your order and our team will help you get the product you need delivered just in time, and if we can't - we're happy to advise you on alternatives.

UK Standard Delivery (3-5 days)

Standard UK delivery time is between 3-5 working days, although some products may take longer depending on stock availability. Products with longer delivery times (such as items which are made to order) are mentioned in the product description.

All orders that contain a bed will incur a delivery charge of £4.95 due to the weight.

Need an item ASAP? Give us a call on 01276 402595 (Monday to Friday, 9am-5pm)

To make shopping with us as simple as possible, you will only pay one delivery rate to us - however much you order.

UK standard delivery is just £5.99 (£6.99 if your order contains food, as it tends to be on the heavy side!)

If you're buying a gift and need a product in time for a certain date, please contact us so we can do our best to ensure the item arrives in time. We may be able to offer you faster shipping.

All food orders will incur an £6.99 delivery charge.

We ship to the UK, EU & USA/Canada.

United Kingdom

We England, Wales and parts of Scotland (excluding Highlands and Islands below)
Highlands and Islands of Scotland (HS1-9, IV1-56, KA27-28, KW1-17, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE1-3)
Northern Ireland (BT1-99)
Isle of Man (IM1-99)
Scilly Isles (TR21-TR25)



We deliver to all EU Europe countries / USA & Canada apart from the exception of some products that are UK delivery only. Please email us or call for a quote to anywhere outside of EU/USA/CANADA

Customs and Duty

The customer is responsible for the importation of products into their country and must obey the regulations set by that country.  Additional charges for customs clearance are the customers’ responsibility.